Bio Green Clean Shipping and Returns Policies
All purchases within the Continental 48 United States are shipped free of charge, via UPS Ground. For all other carriers, a shipping charge will be incurred.
Standard shipping rates apply to shipments to Alaska, Hawaii, Canada and other international shipments.
We are committed to 100% customer satisfaction, and the vast majority of our customers are more than pleased with Bio Green Clean's results. We do have a money-back guarantee, for those rare occasions when customers are not satisfied.
Please include the original packing slip (or a copy) in order to receive a refund, as well as a note explaining your dissatisfaction. Returns sent more than 30 days after purchase will not be accepted. Refunds will not include any shipping costs.
Returned items that are intended for a refund must contain a reasonable amount of product (at least 3/4 full), which will be determined when the returned product is inspected. Refunds will not be provided for containers that do not meet this requirement. In order to receive a refund, all items must be returned to:
Bio Green Clean
4628 Cascade Rd
Lake Placid, NY 12946